Wendy's . Restaurants
FreshAi drive-thru voice ordering
Production
Pilot
Production
Scaled
Killed
What began as a pilot project in just two states in 2024 has expanded nationwide.From the source, 2025-05-02
What happened
Wendy's FreshAi is an AI drive-thru ordering assistant that grew out of a partnership with Google that began in 2021. Wendy's says it began as a pilot in two states in 2024 and has expanded nationwide, with plans to keep scaling it to company-operated and franchise restaurants through 2025. This account comes from Wendy's own blog.
Sources
- Company
- Wendy's
- Industry
- Restaurants
- Vendor / platform
- Not stated in source
- Type
- Voice agent
- Status
- Production
- Evidence date
- 2025-05-02
- Source
- https://www.wendys.com/blog/wendysr-square-deal-blog/transforming-ordering-experience-wendys-freshai-update
- Last checked
- 2026-10-17
Status reflects only what the linked source states on the evidence date. If it changed, Suggest an update.