FIS . Technology
Workday Sana Self-Service Agent for all 55,000 employees
Production
Pilot
Production
Scaled
Killed
Instead, FIS is rolling out to all employees one use case at a time.From the source, 2026-10-17
What happened
FIS signed up for Workday's Sana in July and its first agentic use case is the Sana Self-Service Agent for simple transactions like changing an address or updating skills. FIS skipped a pilot and is rolling it out to all employees one use case at a time, with coaching and performance agents to follow. FIS has about 55,000 staff.
Sources
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- Company
- FIS
- Industry
- Technology
- Vendor / platform
- Workday (Sana)
- Type
- Employee assistant
- Status
- Production
- Evidence date
- 2026-10-17
- Source
- https://itwire.com/business-it-news/data/workdays-laila-almounaier-says-workers-have-become-human-apis-as-fis-goes-all-in-on-sana-for-55-000-staff
- Notes
- FIS skipped a pilot. Coaching and performance agents are to follow.
- Last checked
- 2026-10-22
Status reflects only what the linked source states on the evidence date. If it changed, Suggest an update.